Information We Collect
We may collect personal details such as your name, phone number, email address, billing and shipping address, and any other information needed to process your order or respond to your enquiry. If you contact us by phone, email or through a form, we may keep a record of that communication to help us assist you better.
Information You Share With Us
We may also collect certain information automatically when you browse our website, including your IP address, browser type, device details, pages viewed, referral source and cookie data. This information helps us understand how visitors use our site, improve performance, maintain security and provide a better shopping experience.
How We Use Your Information
Your information is used to process and deliver orders, respond to enquiries, provide customer support, send order updates, manage returns or service requests, improve our website and products, prevent misuse, and comply with applicable legal or regulatory requirements. We may also use your details to communicate important service-related notices.
Cookies and Similar Technologies
We use cookies and similar tools to make the website work properly, remember preferences, analyse traffic and improve functionality. Cookies may also help us understand which products and pages are most useful to visitors. You can control cookies through your browser settings, though some parts of the site may not function properly if cookies are disabled.
Sharing Information With Trusted Partners
We may share information with trusted service providers only when necessary to run our business and provide services to you. This may include payment gateway providers, shipping and courier partners, technology and hosting providers, communication tools and other vendors who support our operations. They are expected to use the information only for the services they perform for us.
Your Choices and Rights
You may choose not to receive promotional messages from us by following the unsubscribe instructions in the message or by contacting us directly. You may also request access to, correction of, or update to your personal information where applicable. We retain information only for as long as needed for business, legal, tax or record-keeping purposes.